AAA ROOFING AND WATERPROOFING, LLC
PRIVACY POLICY
Last Updated: August 28th, 2025
This Privacy Policy ("Privacy Policy" or "Policy") explains how AAA Roofing And Waterproofing, LLC ("Company," or "we," or "us," or "our") collects personal information based on your interactions with us online, including on our websites and offline (the "Services").
This Policy describes our practices with respect to the collection and use of personal information and describes rights you may have with respect to your personal information. By using this website and otherwise interacting with us, you agree to the terms of our Terms of Service, including this Policy.
This Policy does not cover the personal information we collect about employees and independent contractors, or job applicants.
Notice at Collection: Personal Information We Collect
We collect the following categories of personal information:
- Personal identifiers: name, email address, home or billing address, telephone numbers, contact preferences, IP address
- Commercial and financial information: records of services you purchased, obtained, or considered, and payment information
- Internet or other electronic network activity information: your device and browser type, and information regarding your interaction with our website and advertisements
- Professional information: job title, information about your employer
- Audio information: recordings of customer service calls
We have collected the same categories of personal information in the 12 months prior to the date of this Privacy Policy.
Notice at Collection: Purposes for Collection of Personal Information
We use your personal information to provide you with the information you request and services that you order or that are ordered on your behalf. We may also use personal information to contact you from time to time to provide you with advertisements and marketing promotions and offers about products or services we think may be of interest to you, including our own products and services as well as those of our affiliates.
We also use personal information about your use of our Services to monitor and improve our websites; for internal business analysis; to prevent fraud, activities that violate our Terms of Service, or that are illegal; and to protect our rights and the rights and safety of our users or others.
For those who interact with us in a commercial capacity, we use your personal information to engage in business transactions with the entity you represent and market to or engage in diligence with the entities you represent.
Notice at Collection: Retention Periods
We retain the categories of personal information we collect for the length of time necessary to provide our Services and to comply with legal obligations or to protect our legal rights. Retention periods vary based on business and legal requirements.
Notice at Collection: Categories of Personal Information We Sell or Share or Use for Targeted Advertising
When we engage in digital advertising, we may sell the following categories of personal information (according to the broad definition of "sell" under select state privacy laws), share them for purposes of cross-context behavioral advertising, or use them for targeted advertising: personal identifiers (including IP address, mobile advertising IDs) and internet or other electronic activity information.
These categories of personal information are sold to or shared for cross-context behavioral advertising or targeted advertising with advertising networks, data brokers and other companies that facilitate or engage in digital advertising. We engage in such sales and sharing to facilitate personalized advertising. We do so by allowing third parties to place cookies or other tracking technologies on our website that may collect information about your online activities over time and across different websites or applications. For more information about the use of cookies and other tracking technologies, see the section "Our Use of Cookies and Analytics" below.
We also sell the following categories of personal information to our affiliates so they can offer their products and services to you: name, email address, physical address, commercial information such as purchasing history information.
To opt-out of such sales and sharing of personal information, click here: https://www.aaarfg.com/cookie-policy/.
We do not sell or share for cross-context behavioral advertising any of the other categories of personal information we collect.
Sources From Which We Collect Personal Information
We collect personal information directly from our customers, website users, and representatives of entities with which we do business or may do business. We also collect personal information from data aggregators and data brokers.
Use or Disclosure of Sensitive Personal Information
We do not use or disclose sensitive personal information to create profiles about or infer characteristics about individuals, or for any purposes other than providing our Services.
Disclosure of Personal Information For Business Purposes in the Past 12 Months
The following chart describes the categories of personal information we disclosed for a business purpose in the 12 months prior to the date of this Policy:
| Categories of Personal Information | Categories of Persons/Entities to Which We Disclosed Personal Information for Business Purposes |
|---|---|
| Personal identifiers: name, email address, home or billing address, telephone numbers, contact preferences, IP address | Service providers that process payments, verify customer information, manage customer information and provide customer service, facilitate email communications, provide security services and cloud-based data storage, host our websites and assist with other IT-related functions, advertise and market our services, provide analytics information, and provide legal and accounting services. |
| Commercial and financial information: records of services you purchased, obtained, or considered, and payment information | Service providers that process payments, verify customer information, manage customer information and provide customer service, facilitate email communications, provide security services and cloud-based data storage, host our websites and assist with other IT-related functions, advertise and market our services, provide analytics information, and provide accounting services |
| Internet or other electronic network activity information: your device and browser type, and information regarding your interaction with our website and advertisements | Service providers that provide security services and cloud-based data storage, host our websites and assist with other IT-related functions, advertise and market our services, and provide analytics information. |
| Professional information: job title, information about your employer | Service providers that assist in managing vendor and supplier relationships. |
| Audio information: recordings of customer service calls | Service providers that manage customer information and provide customer service. |
Business Purposes for Such Disclosures
We disclosed the aforementioned categories of personal information to the categories of third parties identified above for the following purposes: to manage customer, supplier and vendor accounts and relationships; process payments; verify customers' identities; fulfill orders and transactions; engage in advertising and marketing; operate our IT systems and secure our systems; prevent fraud and other illegal activities; and to obtain professional advice about legal and accounting matters.
Additional Information About How We May Disclose Personal Information and Purposes for Disclosures
We may also disclose your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also disclose your personal information to third parties to help detect and protect against fraud or data security vulnerabilities. And we may disclose or transfer your personal information to a third party in the event of an actual or potential sale, merger, reorganization of our entity, or other restructuring.
Our Use of Cookies and Analytics
We may use cookies, pixel tags, web beacons and other similar tracking technologies ("tracking technologies") to automatically collect information through our websites. Tracking technologies are small data files placed on your computer, tablet, mobile phone, or other devices that record certain pieces of information when you visit our websites. We may use these tracking technologies to help identify irregular behavior, prevent fraudulent activity and improve security, and/or make it possible for you to save your preferences and help us understand how you interact with our Services.
We also allow third parties (including Google and Meta) to use third party cookies, web beacons, and other storage technologies to collect or receive information about how you interact with our websites and elsewhere on the Internet, and use that information to provide analytics and other measurements services and to deliver and target advertisements tailored to you. Third parties may also use some of these technologies to assist us in determining if you require assistance or are having problems navigating on our websites. This may include technologies that record your interactions with the websites, including without limitation, your keystrokes, mouse clicks, screen touches, and information about when, how and from where you accessed our websites.
You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. You can disable cookies from your computer system by following the instructions on your browser or at www.youradchoices.com.
We use Google Analytics to evaluate the use of our website. Google Analytics uses cookies and other identifiers to collect information, such as how often users visit a Site, what pages they visit when they do so, and what other websites they visited prior to visiting our website. For information about Google's privacy practices, please refer to Google's Privacy Policy: https://policies.google.com/privacy?hl=en-US#infocollect.
Personal Information of Minors
Our products and website are not directed to minors under the age of 18 and we do not knowingly sell or share for purposes of behavioral advertising the personal information of minors, including minors under 18 years of age.
SMS or Text Messaging Consent Terms and Conditions
From time to time, we may send text messages, including for marketing or informational purposes. We do not share information we obtain as part of obtaining consent for text messages with third parties or affiliates; it will only be disclosed to service providers that operate our SMS/text messaging service for the purpose of providing that service.
If you have consented to receive text messages from us, you may receive such messages about appointments, order status, promotions. Messages rates may apply and messaging frequency may vary. You may opt out of text messages by texting STOP when you receive a message from us. For additional information, text HELP. We will also provide you with links to this Policy and our Terms of Service.
Third Party Websites
Our websites may contain links to third-party websites, including social media buttons that link to social media platforms. This Policy does not govern how those third parties or social media platforms collect or use personal information and we do not endorse or have control over their practices. The privacy policies and terms of use for those third parties' websites/apps or social media platforms govern those companies' privacy practices. We are not responsible for the content or privacy practices of any third-party websites or platforms.
Securing Your Personal Data
We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. However, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to maintaining a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to factors that cannot reasonably be prevented. Accordingly, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.
Changes to This Policy
We will review and update this Policy from time to time. If changes are made, we will update the Privacy Policy and reflect the date of such modification in the date above. If the changes are material, you will be notified via a notice on our website.
Accessibility
To make accessibility-related requests or report barriers, please contact us by email Dataprivacy@roofingcorp.com or phone number (470) 681-4908.
U.S. State Data Privacy Rights
Consumer Rights Under California's Comprehensive Data Privacy Laws
State privacy laws in California give state residents various rights with respect to many types of personal information we collect about them, with some exceptions. We list below the rights that may be applicable to our business under these laws:
Right to Know: The right to confirm whether or not we are processing a resident's personal information and to access such data.
- California's privacy law gives residents the right to request the following additional information collected since January 1, 2022: Categories of personal information we have collected about them; categories of sources from which such personal information was collected; categories of personal information that the business sold or disclosed for a business purpose about the consumer; categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling your personal information.
Right to Access: The right to access or request a copy of the personal information we have collected from the resident, subject to certain exceptions.
Right to Delete: The right to request deletion of their personal information that we have collected from or about the resident and to have such information deleted, subject to certain exceptions.
Right to Correct: The right to request that we correct inaccuracies in the resident's personal information, taking into account the nature of personal data and purposes of processing such information.
Rights to Opt-Out: Various rights to request that we stop using the resident's personal information for one or more of the following purposes:
- Sale of Personal Information: The right to request that we stop selling their personal information, consistent with the definition of "sale" under California law.
- Sharing for Cross-Context Behavioral Advertising: The right to request that we stop sharing personal information for cross-context behavioral advertising.
Please note, California's law applies to all state residents, irrespective of the context in which they interact with us (e.g., a customer, a business contactor, a vendor, etc.).
California Shine the Light
With reference to California Civil Code Section 1798.83, also known as the "Shine the Light" law, we allow California residents to opt-out of the disclosure of personal information to third parties for those third parties' direct marketing purposes. To exercise that opt-out option, view our cookie policy.
Exercising Your Rights
We will respond to requests from residents of states with data privacy laws that apply to us (i.e., California) and will do so with respect to the rights that are provided under the requestor's state law as of the effective date of that law. The laws in some states may not be in effect as of the date of this Privacy Policy.
To exercise rights to know, access, delete, or correct, submit a request by contacting us at Dataprivacy@roofingcorp.com or (470) 681-4908. We will provide a substantive response to these requests within 45 days of the date on which we receive your request. If we require additional information or time to process your requests, we will contact you.
To exercise opt-out rights, submit your request here.
Do Not Track
We do not respond to the DNT or "Do Not Track" signal.
Exercising Your Rights Using Authorized Agents
Agents may submit opt-out requests on behalf of individuals under several state data privacy laws. California residents can designate an agent to submit all other types of requests. If the agent submits an opt-out request on your behalf, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf. Agents can submit opt-out requests here.
If you are a California resident and you use an agent to submit other types of requests, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the request on your behalf. You will also be required to verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request. Agents can submit requests on behalf of California residents (other than opt-out requests) here.
Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney. Any such requests will be processed in accordance with state law pertaining to powers of attorney.
Verification of Requests
When you exercise rights other than opt-out rights, we will take steps to verify your identity. We will attempt to match information you provide with that we maintain or collect about you.
If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial.
Non-Discrimination
If you exercise any of the rights explained in this Privacy Policy, we will continue to treat you fairly. If you exercise your rights under this Privacy Policy, you will not be denied or charged different prices or rates for services or provided a different level or quality of services than others.
Contact Us
If there are any questions regarding this Privacy Policy or to request a copy of this Privacy Policy in another format, you may contact us by email Dataprivacy@roofingcorp.com or phone number (470) 681-4908.